SAP Financial Accounting (SAP FI) Practice Exam

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Which option can be determined for expenses and charges in the dunning program configuration?

  1. A minimum amount for dunning charges can be set

  2. Fixed percentage for late fees

  3. Maximum charge per dunning level

  4. Dunning rate based on balance

The correct answer is: A minimum amount for dunning charges can be set

In the context of configuring the dunning program in SAP Financial Accounting, setting a minimum amount for dunning charges establishes a threshold that must be reached before any dunning charges are applied. This feature is essential as it helps ensure that only significant amounts that warrant the administrative effort of dunning are pursued, thus optimizing resource utilization. This configuration prevents small, potentially negligible amounts from generating dunning charges, which could lead to disproportionate costs versus the amounts due. It also aids in maintaining positive customer relationships by avoiding unnecessary charges for trivial amounts. The other options listed, such as fixed percentages for late fees, maximum charges per dunning level, and dunning rates based on balance, involve a different approach to managing additional fees or rates associated with overdue accounts. While they may also be relevant in broader dunning program configurations, they do not specifically pertain to determining minimum amounts for charges as addressed by the correct answer.